SALARY · CUSTOMER SERVICE REPRESENTATIVES · NORTH CAROLINA

Customer Service Representatives salary in North Carolina

You might see a bigger number on a job board. Job boards show what employers post, not what workers actually earn. BLS surveyed real employment for customer service representatives in North Carolina and found a median of $40,240 a year, and that survey figure is the one I trust here.

MEDIAN ANNUAL SALARY

$40,240

$19 per hour at the median · That is $4,530 (10.1 percent) below the national median of $44,770 for this occupation.

$43,450Mean annual salary
$21Mean hourly wage
$89,510People employed in this job in North Carolina

Salary range

25th: $34,960Median: $40,24075th: $48,590
MeasureAnnual
25th percentile$34,960
Median (50th percentile)$40,240
75th percentile$48,590
Mean$43,450

The middle half of workers earned from $34,960 to $48,590 a year. Hourly pay matters if your hours vary. An annual figure can look strong while the hourly rate tells a different story, especially in jobs with seasonal hours or overtime. Check both before you compare two offers.

What stays in your pocket on the median salary

ESTIMATED TAKE-HOME PAY

$33,416 a year
$2,785 a month
Federal tax $2,649 · FICA $3,078 · State tax $1,097

Caveat: the North Carolina rate is from NCDOR, but the $12,750 deduction comes from the statute text, not an NCDOR deduction page.

Read this before you use the take-home figure. It is a single-filer estimate using the 2026 standard deduction. It leaves out credits, other deductions, local taxes, and retirement or health deductions. Your actual paycheck can differ, and for states without a verified 2026 table in this build, state tax is still to be added once its table is verified.

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